We live in a world where information is power and service providers can use real-time insight to diagnose information about their network and subscribers to dramatically improve their business operations and monetize the subscriber experience.
In this webinar, sponsored by ADTRAN, you will learn how cloud-native microservices can dramatically improve business operations, drive new service adoption and lead to a decrease in customer churn and increased revenue per home.
Key highlights include how to:
- Improve quality of experience by gaining real-time insight into subscriber, application and network status to actively troubleshoot problems and eliminate truck-rolls.
- Identify target markets by diagnosing patterns in subscriber behavior and usage.
- Reduce churn by classifying subscribers by usage to identify low-usage, potential flight-risk subscribers.
Justin Wolf, Director Product Development-Software, SmartRG/ADTRAN
Justin Wolf has more than 20 years of experience as a software engineer, engineering manager and product manager. He has worked in the service provider industry since 2012 when he joined Cisco Systems, leading development of SaaS solutions to manage, diagnose and troubleshoot subscriber home networks. He joined ADTRAN in 2018 as part of the SmartRG acquisition. His vast experience ranges from software development for Sega and Sony consoles, analyzing complex technology scenarios as a government contractor and creating analytics solutions for business intelligence.