August 26, 2024
WNM Communications covers approximately 15,000 square miles in Southern New Mexico and played a critical role in keeping New Mexicans connected during the COVID-19 pandemic.
“At WNM Communications, our mission is to improve the communities that we serve. We understand the critical importance of staying connected to voice and internet service for education, work and personal health reasons,” said Matt Favre, President and General Manager, in the company’s note rolling out their plan. We live in every community we serve, and we believe that it is our responsibility to step up and help out when our communities are in need.”
To ensure uninterrupted connectivity for everyone in its communities, WNMC took a range of steps to address the financial hardships caused by the pandemic. The company kept local students connected for remote learning through low-cost internet services to families with students who didn’t already have internet service. WNMC also committed to work with customers who reached out them and promised not to disconnect a customer’s internet or phone service—or assess late fees—during the crisis.
“The health and safety of customers and employees is our top priority and we will do everything we can to meet the needs of our communities when our communities need us most.” – Matt Favre, President and General Manager
And like many other small telecommunications companies, WNMC also provided more than a dozen free WiFi hotspots at key locations across its service area, available to anyone in the community, whether a customer or not.