Illegal Robocalls
Stopping the plague of illegal robocalls is a serious issue for consumers, and our USTelecom member companies, industry partners, and folks at the FCC, FTC, DOJ and state Attorneys General offices are investing time and resources to fight back.
Resources
Issue Brief | Illegal Robocalls and Call-Based Fraud
USTelecom and its members are at the forefront of the fight against illegal calls, including illegal robocalls and call-based fraud. The industry has championed, developed, and deployed powerful analytics-based call blocking and labeling tools, as well as a call authentication framework that has led to a substantial reduction in “spoofed” calls.
Action Center
Voice service providers are leaning into the fight against illegal robocalls. In the last several years, they have deployed powerful call blocking and analytics tools, implemented cutting edge caller ID authentication technology, and established the USTelecom-led Industry Traceback Group, which has been a gamechanger for both disrupting illegal robocalls in real time and empowering the enforcement community to hold illegal robocallers and their enablers accountable.
The Industry Traceback Group
The USTelecom-led Industry Traceback Group (ITG) has played a central and ever-growing role in the battle against illegal calls robocalls. Providers, working with government and law enforcement, have made great strides in reducing the number of fraudulent robocalls.
Call Labeling and Blocking Points of Contact
Providers and their analytics partners have established mechanisms for callers to seek redress to fix any inadvertent call labeling or blocking concerns, as well as to register their numbers in the first instance.
ITG on Plain English Podcast
Hear Josh Bercu, the executive director of the USTelecom-led Industry Traceback Group discuss: How telecom providers are working together to stop illegal robocalls through the Industry Traceback Group; The key partnership between government leaders and providers to go after scammers; How the Industry Traceback Group continues to creatively explore ways to best identify and source illegal Al-based calls
Tips to Protect Yourself from Illegal Scam Calls
Valuable tips to protect yourself from scam calls and what to do if your are scammed.